This Privacy Statement governs and applies to anyone accessing or using the websites located at www.westhavenpr.com
, our mobile application(s), our blog(s), and any other website(s) in existence now or created in the future (hereinafter the “Site”) owned and/or operated by West Haven, LLC ("West Haven," "we," "us" or "our").
West Haven® and The Cove by West Haven™ respect your right to privacy. This policy summarizes what personally identifiable information we may collect, how we use this information, and other important topics relating to your privacy.
INFORMATION COLLECTED
We collect personally identifiable information (such as name, title, company name, address, and e-mail address) that you voluntarily provide through our Site, forms, or email correspondence. Our web host server also tracks and collects general information about visits to our Site, including IP addresses, domain names, browser types, and access times. This data is used for analytics and improving the Site, but we do not link IP addresses to personally identifiable information.
We also collect personal information when you make a purchase, sign up for newsletters, interact with us via social media, submit forms, or otherwise communicate with us.
PERSONAL INFORMATION PROVIDED
We may collect and store information including:
- Full name
- Email address
- Shipping/billing addresses
- Payment details (via secure third-party processors only)
- Account login details
- Order history, preferences, and interactions with us
- Social media interactions
- Location data (if you use our mobile site/app)
- Any other details you voluntarily provide
PURPOSE OF COLLECTION
We collect and process personal information for purposes including:
- Fulfilling purchases and transactions
- Providing customer support
- Improving products, services, and the Site
- Marketing communications (with consent)
- Compliance with legal obligations
LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Union, we process your personal data only where we have a lawful basis, including:
- Consent (e.g., for newsletters or cookie use)
- Contract (to process your orders and deliver services)
- Legal obligation (to comply with tax and accounting laws)
- Legitimate interest (to improve services and prevent fraud)
CONSENT
By communicating with West Haven, including by email, completing forms, or making a purchase, you consent to the collection and use of your personal information as outlined in this Policy. You may withdraw consent at any time by contacting us.
YOUR RIGHTS (GDPR/EU USERS)
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability (receive your data in a machine-readable format)
- Withdraw consent at any time
To exercise these rights, email us at hello@westhavenpr.com
.
RECORDKEEPING & STORAGE
We keep personal information only as long as necessary for business purposes, legal compliance, or as required by contract. Data is stored securely and access is restricted.
DISCLOSURE OF INFORMATION
We do not sell or rent your personal data. We may share information with:
- Payment processors (for secure transactions)
- Shipping providers (to deliver orders)
- Email marketing services (to send newsletters or updates)
- Analytics providers (e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag, HubSpot)
These third parties only process your data on our behalf and under strict confidentiality.
We may disclose information if required by law, in response to legal requests, or as part of a merger, acquisition, or sale.
DATA SECURITY
We use reasonable technical and organizational safeguards to protect personal data. However, no system is 100% secure. In the event of a breach, we will notify affected users in accordance with applicable law.
CHILDREN
Our Site is intended for users age 13+. We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete the information promptly.
COOKIE POLICY
We use cookies and similar technologies to:
- Enable site functionality
- Remember user preferences
- Analyze usage (Google Analytics)
- Improve advertising relevance (Meta Pixel, LinkedIn Insight Tag)
You can manage or disable cookies through your browser settings. Non-essential cookies are only used with your consent (e.g., via cookie banner).
MARKETING COMMUNICATIONS & CAN-SPAM
If you subscribe to our mailing list, you consent to receive marketing emails from us. All emails include:
- Our name and valid physical mailing address:
West Haven, LLC
939 South Park St, PMB #2051
Madison, WI 53715, United States
- An unsubscribe link (to opt out at any time)
We honor all unsubscribe requests promptly.
AGREEMENT & CHANGES
By using the Site, you agree to this Privacy & Cookie Policy. We may update this policy periodically, and changes will be posted on this page with an updated “Last Updated” date.
CONTACT US
We welcome your questions, comments, and concerns about this Policy. You can reach us at:
West Haven, LLC
939 South Park St, PMB #2051
Madison, WI 53715, United States